Frequently Asked Questions

We offer guaranteed carriers in the US such as DHL, FedEx, and our own carrier.

We support shipping in the US, for global countries they will be limited to a few places, you can see details in the section : Shipping & Return or send us an e-mail with questions and support from you

Delivery time depends on the time of order, and where you live, it will include weekdays and exclude weekends and public holidays.

At Zonfair, we accept a variety of payment methods that are commonly used in the United States and around the world. This includes major credit cards such as Visa, Mastercard, American Express, and Discover, as well as popular online payment platforms like PayPal and Apple Pay. We also accept wire transfers and bank checks for larger orders. Whatever payment method you prefer, we make it easy for you to complete your purchase with peace of mind knowing your information is secure.

Yes, buying online from Zonfair is safe and secure. We take the security of our customers' personal and financial information very seriously, and we use industry-standard security measures to protect it. This includes encryption technology to protect your data during transmission, as well as firewalls and other security measures to prevent unauthorized access to our systems. In addition, we only work with trusted payment processors and we never store your payment information on our servers. You can feel confident and safe when ordering and buying goods from Zonfair.

To place an order on Zonfair, simply browse our online catalog and select the products you would like to purchase. Once you have found the item you want, click on the "Add to Cart" button. This will add the item to your shopping cart, which you can review and edit at any time before proceeding to checkout. When you are ready to complete your purchase, click on the shopping cart icon and follow the prompts to enter your shipping and payment information. Once your order is placed, you will receive a confirmation email with the details of your purchase. It's that easy!

If you need to cancel or change your order on Zonfair, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make any changes or cancellations. To avoid any issues, we recommend reviewing your order carefully before submitting it. If you do need to make changes or cancel your order, please contact our customer service team by phone or email with your order details and we will do our best to assist you.

You need an account when ordering on Zonfair, it's very simple, just make a purchase and there will be a very simple login or registration step by email so that we can serve and take care of the service for you.